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Premium Inbound Call Features |
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Making every call count by providing creative solutions for your more complex inbound requirements.
Options | Feature | Description | Rental per month | | Virtual Operator
(IVR) | Menu that allows your customer to select the department they want | £15.00 | | Call
Queuing | Stacks up to 50 calls avoiding engaged tone. Option for music on hold and notify position in the queue | £15.00 | | Call
Recording | Ability to record incoming calls and have the recording sent to your email | £10.00 | | Time / Day
Routing | Select which hours of the day and days of the week that the calls are routed | £10.00 | | Ratio Plan | Have calls answered at two or more locations with inbound volume distributed as per your chosen ratio | £10.00 |
Other Information Our pricing does not include any charges associated with setting up or renting a new inbound business number with our inbound call features. Any existing inbound business number rentals will continue to be charged in addition to any features you use with us. Terms and conditions apply. A minimum contract of 12 months is applicable.
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